AVON Returns Policy

For over 100 years, Customer satisfaction has been a #1 priority at Avon. We stand behind every product we offer. We’ll gladly give you a full refund with your return within 90 days. To return items please follow the simple directions on the back of your packing slip for a full refund. If your return is due to an Avon error we will refund your return shipping. At this time we are unable to offer exchanges or issue merchandise credits. Free gifts may not be returned for exchange or credit.

If you no longer have the packing slip, you may mail your return to:

5389 East Providen Drive
Cincinnati, OH 45246
(800) 500 - 2866

Concepcion Gonzalez, Representative
(631) 764 - 9278

Email AVON Representative Email:

Please include the full name and address of the person who placed the order. If available also include the date of order and email address.

Please allow 7-10 business days for your return to reach us. Upon receipt of your returned merchandise and paperwork, your return will be processed within 5 business days. Allow up to 2 billing cycles for your credit amount to appear on your monthly statement of your payment method.
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